Privacy Policy

2. Collection of Personal Information

We collect only the personal information that is reasonably necessary to provide our hospitality services, manage bookings and refine our guest experiences. This may include:

• Identity details such as your name and preferred title
• Contact details including email address and telephone number
• Reservation information such as date, time, party size and seating preferences for your dining or poker evenings
• Event details for private functions, corporate bookings and special occasions
• Dietary requirements, accessibility needs and other preferences you choose to share
• Communication history relating to enquiries, booking confirmations and follow-up messages

We usually collect this information directly from you through our Reservations and Contact Us forms, by phone or in person at the venue.

3. Use of Personal Information

Your personal information is used solely to support your relationship with RiversideDealTable and to deliver the experiences you have requested. Typical purposes include:

• Processing and managing dining reservations, social poker registrations, and private event bookings
• Communicating with you about confirmations, waitlists, updates, or changes to your booking
• Designing and coordinating tailored menus, seating arrangements and entertainment for your event
• Personalising your dining and entertainment experiences based on your preferences, such as dietary requests or occasion details
• Sending service-related messages, such as reminders, follow-up notes and essential operational updates

We never sell, trade or misuse your data. Any use of your information is directly connected to providing or improving our services and guest experiences.

4. Website Analytics and Cookies

We use cookies and analytical tools to understand how visitors engage with https://riversidedealtable.com, so that we can maintain a smooth, premium browsing experience across all devices.

These technologies help us:

• Monitor site performance, page loading and navigation flows
• Identify which content is most relevant to guests exploring our Menu, Poker evenings and Events
• Improve layout, accessibility and overall user experience

The analytics we use are designed not to directly identify individuals. Any data collected through cookies and similar tools is used only in aggregate or de-identified form to optimise our website and ensure it reflects the standard of luxury hospitality we provide in person.

For detailed information about how we use cookies and how you can manage them, please review our dedicated Cookie Policy.

5. Data Security Measures

We take the security of your personal information seriously and apply strict measures to protect it from unauthorised access, disclosure, alteration or loss. Our approach includes:

• Using reputable and trusted technology partners to host and process data
• Applying appropriate technical safeguards such as encryption in transit where suitable
• Maintaining access controls so that only authorised team members and service providers can access personal information on a need-to-know basis
• Reviewing our practices regularly to remain consistent with applicable Australian privacy laws and industry expectations

While no online system can be entirely risk-free, we are committed to continuously improving our security posture to safeguard the details you share with RiversideDealTable.

6. Third-Party Information Sharing

We do not share your personal information with unrelated third parties for their own marketing or promotional purposes.

In certain situations, we may share limited personal information with carefully selected service providers who are essential to delivering our dining, poker-themed social entertainment and private event experiences. Examples include:

• Reservation and booking management platforms
• Secure payment processors for deposits or event prepayments where applicable
• Email and communication tools used for confirmations and essential guest updates
• Specialist event partners assisting with curated experiences at your request

These providers are engaged under strict confidentiality obligations and may only use your information to perform services on our behalf, consistent with this Privacy Policy and relevant Australian privacy requirements.

7. Your Privacy Rights

As a guest or website visitor, you have important rights in relation to your personal information. Subject to applicable Australian privacy laws, you may:

• Request access to the personal information we hold about you
• Ask us to correct any information that is inaccurate, incomplete or out of date
• Request deletion of your personal information where it is no longer required for our business or legal purposes
• Withdraw any consent you have previously provided, including opting out of non-essential communications

If you wish to exercise these rights or update your details, please contact our privacy officer using the form on our Contact Us page or via the contact details provided there. We may need to verify your identity before processing your request to help protect your privacy and security.

8. Policy Updates

Our Privacy Policy may be updated from time to time to reflect changes in legal requirements, our business operations or the way we deliver dining, poker evenings and private events at RiversideDealTable.

Any updates will be published on this page with an updated effective date. We encourage you to review this Privacy Policy periodically so you remain informed about how we protect and manage your personal information.

9. Contact Information

For all privacy-related enquiries, concerns or requests to exercise your rights, please contact our privacy officer using the contact form or details provided on this website.

You can reach us by visiting the Contact Us page and submitting a message outlining your privacy question or request. We will respond as promptly as possible, and always with the discretion and care that define the RiversideDealTable experience.